We want you to be completely satisfied with your purchase from our website, but we understand that sometimes things don’t work out. That’s why we offer a 10-day return policy for all products purchased from our website.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. We reserve the right to reject returns that do not meet these requirements.
If you are not satisfied with your purchase for any reason, you can return it to us within 30 days of the purchase date for a full refund or exchange.
Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If your return is approved, we will initiate a refund to your original method of payment, or send you a replacement item as requested.
Please note that shipping costs are non-refundable, and you will be responsible for paying the shipping costs for any returns or exchanges.
Need help?
Contact us at support@rokabora.com for questions related to refunds and returns.