Please read these Terms and Conditions (“Terms”) carefully before using our services or making a purchase from ROKABORA (“we,” “us,” or “our”). By accessing our website www.rokabora.com or engaging with our services, you agree to be bound by these Terms.
Intellectual Property
All content on our website, including but not limited to text, images, graphics, logos, and trademarks, is the intellectual property of Rokabora. You may not use, reproduce, or distribute our content without prior written permission.
Product Information
a. We strive to provide accurate and detailed information about our products. However, please note that colors, sizes, and designs may vary slightly due to the handmade nature of our items.
b. Prices displayed on our website are in India and are subject to change without prior notice. The final price will be displayed at the time of purchase.
Ordering and Payments
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. b. We accept various payment methods, as indicated during the checkout process. All payments are securely processed, and we do not store any credit card or payment information.
Shipping and Delivery
a. We offer shipping services to International. Please refer to our Shipping Policy for information on shipping methods, timeframes, and associated charges.
b. We strive to process and ship orders promptly, but please note that delivery times may vary depending on the shipping destination and external factors beyond our control.
Returns and Exchanges
a. We want you to be satisfied with your purchase. Please review our Returns and Exchanges Policy for detailed instructions and conditions regarding returns, exchanges, and refunds.
b. Products must be returned in their original condition, unused and with all tags and packaging intact, within 10 Business days from the date of delivery.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
Limitation of Liability
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Noida, India.
By using our services or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance.
These Terms and Conditions are subject to change without prior notice, and the updated version will be effective upon posting on our website. It is your responsibility to review these Terms periodically for any updates or changes.
